Our commitment to confidentiality

·         Maintaining trust and privacy of personal information is a legitimate expectation of all service users and is something that we treat very seriously. 


·         In rare circumstances, confidentiality may need to be breached. This can occur when a practitioner or staff member:

·         believes that a client poses a serious risk of harm to themselves, or someone else

·         is made aware of terrorist activities

·         is made aware of a child who is being abused or is at risk of abuse

·         is summoned to give evidence at a court hearing. 

·         While we have a duty of care for all students, there are some legal restrictions on the confidentiality that can be offered by us. The following laws limit the extent which confidentiality can be maintained:

The Prevention of Terrorism Act 2005

The Proceeds of Crime Act 2002

Legal adherence

We are committed to upholding client confidentiality for all of our students. We are bound by University protocol, the Data Protection Act 2018, and the Ethical Framework set out by the British Association for Counselling and Psychotherapy (BACP).

Personal information and the Data Protection Act

All information provided to us is considered sensitive under the Data Protection Act 2018, and will remain strictly confidential. The only exceptions to this are detailed above.